1. Who We Are
Energy Savers Hub is operated by Zebbel Limited ("we", "us", "our"), a company registered in England and Wales. Zebbel Limited is the data controller for personal data collected through this website (energysavershub.com).
If you have any questions about this Privacy Policy or how we handle your personal data, please contact us by email at: privacy@energysavershub.com
2. What Data We Collect
We may collect the following categories of personal data when you visit or interact with this website:
- Usage data — IP address, browser type and version, operating system, referring URL, pages visited, time spent on pages, and other standard web analytics data.
- Device data — device type, screen resolution and general geographic location derived from your IP address (country or region level only).
- Cookie data — data stored in cookies and similar technologies as described in Section 5 below.
- Communications data — if you contact us directly by email, we will retain the content of that communication and your email address.
We do not operate a user registration system. We do not collect names, postal addresses, telephone numbers or payment card details through this website.
3. How We Use Your Data
We use the personal data we collect for the following purposes:
- To operate and improve the website and its content.
- To understand how visitors use the site so we can make it more useful.
- To detect and prevent fraud, abuse or security incidents.
- To respond to enquiries you send us directly.
- To comply with our legal obligations.
4. Legal Basis for Processing
Under UK GDPR, we rely on the following legal bases for processing your personal data:
- Legitimate interests (Article 6(1)(f)) — for website analytics, security monitoring and improving our content. Our legitimate interest is in operating a functional, secure and useful website.
- Consent (Article 6(1)(a)) — for any non-essential cookies or tracking technologies, where we ask for your consent before placing them.
- Legal obligation (Article 6(1)(c)) — where we are required to process data to comply with applicable law.
5. Cookies and Tracking Technologies
This website uses cookies and similar technologies. Cookies are small text files placed on your device by your browser when you visit a website.
We use the following types of cookies:
- Strictly necessary cookies — required for the website to function. These cannot be disabled.
- Analytics cookies — used to collect aggregated, anonymised information about how visitors use the site. We use this data to improve the site. These cookies are only placed with your consent where required by law.
- Advertising and tracking cookies — if we use third-party advertising platforms (such as the Facebook Pixel or Google Ads), these platforms may place cookies on your device. These are only placed with your consent.
You can control cookies through your browser settings. Most browsers allow you to refuse cookies, delete existing cookies, or be notified when a cookie is set. Please note that disabling cookies may affect the functionality of this and other websites.
6. Third-Party Services
We may use third-party services to help operate the website. These include analytics providers and advertising platforms. These third parties may process your data in accordance with their own privacy policies. We encourage you to review those policies.
This site may contain affiliate links. If you click an affiliate link and make a purchase, we may receive a commission. The third-party site you visit will process your data under its own privacy policy, not ours.
7. Data Retention
We retain personal data only for as long as necessary for the purposes described in this policy:
- Web analytics data — retained for up to 26 months, then aggregated or deleted.
- Email communications — retained for up to 3 years from the date of last contact, unless a longer period is required by law.
- Server logs — retained for up to 90 days for security and diagnostic purposes.
8. Your Rights
Under UK GDPR, you have the following rights in relation to your personal data:
- Right of access — you can request a copy of the personal data we hold about you.
- Right to rectification — you can ask us to correct inaccurate or incomplete data.
- Right to erasure — you can ask us to delete your personal data in certain circumstances.
- Right to restriction — you can ask us to restrict how we use your data in certain circumstances.
- Right to data portability — where processing is based on consent or contract, you can ask for your data in a machine-readable format.
- Right to object — you can object to processing based on legitimate interests.
- Rights related to automated decision-making — we do not use automated decision-making or profiling that produces legal or similarly significant effects.
To exercise any of these rights, please contact us at privacy@energysavershub.com. We will respond within one calendar month.
You also have the right to lodge a complaint with the UK Information Commissioner's Office (ICO) at ico.org.uk.
9. International Data Transfers
Some of the third-party services we use may transfer data outside the United Kingdom. Where this occurs, we ensure that appropriate safeguards are in place, such as standard contractual clauses approved by the UK ICO or an adequacy decision.
10. Changes to This Policy
We may update this Privacy Policy from time to time. The date at the top of this page indicates when it was last revised. We encourage you to review this policy periodically.
11. Contact Us
If you have any questions, concerns or requests relating to this Privacy Policy or your personal data, please contact us at: privacy@energysavershub.com